Frequently Asked Questions
Everything you need to know about your Arrowfootwear experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn shoes in their original packaging. Simply visit our returns portal to generate a prepaid shipping label.
How do I know which size to order?
Arrowfootwear generally fits true to size. We recommend checking our detailed Size Guide located on each product page, which includes foot measurements in centimeters and inches.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your shoes made from sustainable materials?
Yes, we are committed to ethical fashion. Many of our collections feature recycled outsoles, organic cotton laces, and responsibly sourced leather certified by the Leather Working Group.
Can I exchange my shoes for a different color?
Absolutely. If you would like a different color or style, initiate an exchange through our portal within 30 days of receipt, and we will ship the replacement for free.